How to Buy
We like to talk to you so we take most orders by phone. It’s the best way to make sure we’ve asked you important questions about finish selection, shipping, billing and answered all your questions as well.
Email works too. Just Click Here to send us a message!
Below are details on Buying from VikingHome. WHY should you buy from us?
TOP 10 REASONS TO BUY FROM VIKINGHOME
10. We Sell Good Stuff 
We leave the low quality, cheap, plastic, disposable furniture that will be out of style or worn out in a year to others. We spend most of our time at Viking looking for furniture we would like to own.
9. Low Price Guarantee 
We will have the lowest possible prices on the items we carry. We try to constantly monitor prices but the Internet has become a big place! If you find a better price, we will match or beat it if we can. Consider it our thank you for helping us do research.
8. No Pressure Guarantee
We hate pushy salespeople as much as you do. So we don't hire them. There is no pressure in our store and no pressure on the phone. See for yourself. Or did that sound too pushy?
7. $99 Shipping! 
Order 1 item. Order 10 items. You pay $99 or less. No need to enter your zip code, latitude and longitude to compute your shipping charge. Let us worry about the actual cost. All you pay is $99 or less.
6. No Sales Taxes 
If you live outside of New York State, you pay NO sales tax. Period.
5. Knowledgeable Staff
We have been doing this for 30 years. When you ask us a question about an item, we know the answer! If we don’t, we'll admit it and find it quickly.
4. Have It Your Way
If you want to order that sofa in purple leather, Fine! While we stock over $1 Million dollars of inventory for quick delivery, the most important thing is that you get the item you really want.
3. Let’s Be Honest Rule
We promise to always tell it like it is, even when it hurts. We believe honesty equals mutual understanding and happy people. We think you can handle the truth. And deserve it.
2. Satisfaction Guarantee 
Our goal is to have happy, satisfied customers - who keep coming back for more. It's a pretty simple business plan. If you are not satisfied with what is shipped to your home, we will either replace it with an item you are satisfied with OR refund your money.
1. And the #1 Reason to buy from VikingHome.com:
You get a High-Quality, Stylish, Cool, Sophisticated, Smart, Valuable piece of furniture!
Payment & Financing
- Credit Cards Accepted:
- We accept Checks and will apply a 1.5% cash discount to your order
Financing:
- Apply for your GE FINANCING today! We are pleased to offer customers interest-free financing.
- With credit approval, you may choose 6 months of NO INTEREST financing.
- CLICK HERE for Application Form. Email to viking@vikinghome.com or Fax to 585-223-8192 for approval.
Shipping & Delivery
Rates
- Most orders ship to you for $99. See "Delivery Methods" (Truck Delivery, by appointment, to your door within the 48 contiguous states)
- IMG Luna Products (Low Back Chair, High Back Chair, Ottoman and Table) are $59 UPS Shipping ea set (ie: chair seat/legs or table/legs).
- Free Shipping on Tempurpedic Mattresses and pillows. Call for Foundation only Shipping price. No returns are allowed for personal products.
- For orders over $1,500 on BDI, please add $50 for shipping and handling.
- Hawaii, Alaska, and Canada: Contact us at 800.277.0820 for a quote.
Delivery Methods
- $99 Common Carrier Shipping: Includes delivery to your door Monday through Friday. This does not include delivery inside your home or office or removal of product from the common carrier's truck. This does not include any unpacking, debris removal or assembly. All orders shipped by common carrier trucks will include a day and time appointment by the trucking company.
- You or someone you designate must be present to sign for the delivery and remove your items from the truck. If there is any sign of distressed damage or concealed damage, this must be noted on the driver's Bill of Lading before accepting the delivery. It is your right to inspect the goods being delivered to you. ** If there is nothing noted on the Bill of Lading, any claim for credits/discounts will be denied. The absence of this notation on the delivery receipt establishes that there was no question concerning the condition of the shipment at the time of delivery. If this delivery option does not work, please call us at 800.277.0820 to discuss delivery options.
- Large city deliveries (ie: NYC, etc) require special options of $150 basic delivery. White glove service will be quoted by Viking. Contact us at 800.277.0820.
- FedEx and UPS Shipping: Orders shipped with FedEx or UPS will not have delivery appointments and will not require you to be present at time of delivery. Tracking information will always be supplied.
- Inside Delivery Service: Some large, fragile items require special delivery care or assembly. In these cases, Inside Delivery Service may be desired or even necessary. This Delivery Service typically includes a two men delivery team with a set appointed delivery time and date, assembly and set up inside your home plus all cardboard, debris and pallet removal by either Viking or 3rd Party Delivery Service supplied by Viking. Contacat us at 800.277.0820 to get this quoted for you, which is over and above the standard delivery charge of $99.
Returns
If you are not satisfied with your purchase from VikingHome.com, we will replace your item with an item you are satisfied with OR we will accept a return for up to 7 days from your date of purchase and in the same packaging. **Special orders, or orders non stock by Viking and ordered especially for you, will only be returned to Viking with Viking's OK (permission) and a restocking fee of 25% of the sale price will be assessed, including the return fee at your expense.
One note on returns: Merchandise must come back in the original packaging and in NEW condition! That is new condition, not “kind of new” condition. We follow the "Let's Be Honest Rule". We are happy to provide this return service as long as it is not abused.
We think this is a pretty fair deal....we hope you agree!